You’re going about your business on the internet — maybe promoting your new Kickstarter, maybe saying something political, or maybe just posting a picture of a work in progress. Someone comes out of nowhere and starts saying nasty shit to you. Your first response is to jump to your own defense. Maybe you try to explain, maybe you attack right back. Suddenly your heart is racing and your day is ruined and all you can feel is hatred for this person you probably don’t even know. If you’re lucky, it just ends there. In some cases, the hate can spread into the physical world and have real consequences.